We offer a 2-year warranty on the structural components of our bike racks. This warranty covers all steel parts and welds, ensuring the integrity and durability of the rack's framework.
The racks will only fit class III, IV, or V with a 2″ hitch receiver size. Using the racks with any other type of hitch or adapter will void the warranty and is not recommended.
Please note, due to the inherent nature of transportation and handling, the warranty does not extend to cosmetic elements of the rack, including coating and plating. Additionally, rubber and bungee components are considered consumable items and are not covered under warranty. These parts can be purchased directly from our website or sourced through a local hardware store.
Not intended for RV or Trailer Use. This warranty is only valid when towed on a vehicle with proper weight rated hitch. Warranty is void when installed on an RV or Trailer.
This warranty is valid only for the original purchaser and is non-transferable.
LIMIT OF LIABILITY
THIS WARRANTY ONLY COVERS REPAIR, REPLACEMENT OR REFUND FOR THE COVERED MAMMOTH BICYCLE PRODUCTS INC FOUR OR SIX BIKE VERTICAL BIKE RACKS. ANY DAMAGE TO VEHICLE OR PROPERTY IS NOT COVERED BY THIS WARRANTY. PERSONAL INJURY IS NOT COVERED BY THIS WARRANTY.
Mammoth Bicycle Products Inc honors the structural warranty on all Mammoth Bicycle Products brand products for original owners of the product for a period of 24 months from original date of purchase. Warranty is not transferable.
If a Mammoth rack that is covered by the terms of this warranty and is determined by Mammoth Bicycle Products Inc, to be defective,Mammoth Bicycle Products Inc will repair or replace the defective parts. Mammoth Bicycle Products Inc may choose in some cases to offer the owner a refund of up to the original purchase price of the product in lieu of repairing or replacing the product.
The warranty does not cover any conditions that are beyond Mammoth Bicycle Products Inc control. This includes, but is not limited to, the following: excessive loading, improper assembly, improper installation, theft, or any use that is not consistent with the user guide that is included with the product.
The Mammoth warranty does not cover normal wear and tear, scratches, cosmetic oxidation, accidents, or damage due to unauthorized repairs or modifications. Wear parts include: EPDM handlebar bungees, wheel holder bungees, HDPE pivot washers, rubber handlebar bracket protectors, decals.
If you are the original owner of a defective Mammoth product, please contact Mammoth Bicycle Products Inc at
info@mammothmounts.com. A representative will work to quickly resolve the problem. If repairs are necessary, the owner will be
responsible for the cost of returning t
If you have any questions regarding the warranty or need assistance, please don’t hesitate to contact us.